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Customer Support Specialist
Customer SupportRemote — WorldwideFull Time$35,000 - $45,000/year
About the Role
Join our growing customer support team to provide exceptional service to our clients' customers. You'll handle inquiries via chat, email, and phone, resolve issues efficiently, and ensure high customer satisfaction scores.
Requirements
- 2+ years in customer support or help desk role
- Experience with Zendesk, Intercom, or similar platforms
- Excellent English communication (written and verbal)
- Ability to handle multiple conversations simultaneously
- Problem-solving mindset with empathy
- Flexible schedule — willing to cover different time zones